Sistem Maklumat Pengurusan Aduan Awam Majlis Daerah Johor Bahru Tengah

ABDUL RAHMAN, AZIZUL RUSMADI (2001) Sistem Maklumat Pengurusan Aduan Awam Majlis Daerah Johor Bahru Tengah. Other thesis, Universiti Teknologi Malaysia.

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Abstract

This research has been conducted on public complaining information management system for 'Majlis Daerah Johor Bahru Tengah(MDJBT)' which before this runs manually to seek out the problems faced by 'Unit aduan Awam MDJBT'. The main problems that has been found are method for data storage, delay in receiving information and performing action, data lost by impermanent or perpetual time, and a long time for searching, accessing data and processing c mplaining information. This problem can be solved by developing a computerized and systematics complaining system namely "Sistem Maklumat Pengurusan Aduan Awam MDJBT". The methodology considered for this project was Rapid Application Development(RAD). This methodology was selected based on its ability and commitment from both user and developer. It is also easy to understand and to develop. The system has been developed by using Borland Delphi 5 Client-Server. As a conclusion, "Sistem Maklumat Pengurusan Aduan Awam MDJBT" was developed to solve the problem faced by Unit Aduan Awam MDJBT in managing and maintaining complaint

Item Type: Thesis (Other)
Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Divisions: Faculty of Computer Science and Information System > Information System
Depositing User: Unnamed user with email knizam@utm.my
Date Deposited: 04 Jul 2013 07:11
Last Modified: 04 Jul 2013 07:11
URI: http://ir.fsksm.utm.my/id/eprint/1665

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