Sistem Maklumat Pengurusan Aduan Majlis Perbandaran Temerloh (SMPAMPT)

ABDUL WAHID, AHMAD SAYUTI (2004) Sistem Maklumat Pengurusan Aduan Majlis Perbandaran Temerloh (SMPAMPT). Other thesis, UNIVERSITI TEKNOLOGI MALAYSIA.

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Abstract

This system is On-Line Majlis Perbandaran Temerloh Complaint Management System. The main purpose of this system is to create an effective and systematic complaint management system so it can help to manages and solve the complaint that have been made by the residents. With this system all the complaint will be given immediate attention and the system will determine the responsible party to handle the complaint automatically based on the complaint that been made. The residents too can get the latest information on the action progress through the action progress report. All the complaint data will be stored in the database. With this system it will save the time and all the complaint will be given immediate attention and the complaint management will be more effective and systematic.This system have been implemented using Evolution Prototype. The software to develop this system is Macromedia Dreamweaver MX and Personal Homepage PHP. Hopefully with the success of this system it will solve all the problem accordance to the Temerloh City Municipal Council' s objectives.

Item Type: Thesis (Other)
Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Divisions: Faculty of Computer Science and Information System > Information System
Depositing User: Unnamed user with email knizam@utm.my
Date Deposited: 04 Jul 2013 07:22
Last Modified: 04 Jul 2013 07:22
URI: http://ir.fsksm.utm.my/id/eprint/3181

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